To request a refund under this guarantee, please email us with your order details and a description of your claim. We’ll evaluate your request, and if approved, process the refund as per the terms provided below.

1. If you’re claiming a refund due to improper fitting, please include pictures of the installed seat covers so we can assess the issue.
2. We will review your claim and provide fitting advice if needed.
3. If the product doesn’t fit as expected, we’ll consult our production team to investigate. A revised seat cover will be crafted and sent to resolve the issue.
4. Replacements are only provided for fitting issues. No changes to style or color will be made. The replacement will match your original order specifications.
5. After the replacement is issued, we’ll verify the fit based on the product description. If it fits as intended, the case will be considered resolved.
6. If the replacement is still unsatisfactory, a refund will be issued according to our policy.

We reserve the right to send replacements for improper fitting claims. Additional images may be requested for evaluation. Claims are typically addressed within five business days. If further production investigation is needed, this process may take up to seven days as we may update templates or contact vehicle manufacturers for verification.

As all seat covers are custom-made to match your car’s specifications, claims based on dislike of style or color are not covered under the 30-Day Money Back Guarantee.

If you’re unsure about styles or colors, please contact us via Email, WhatsApp, Facebook, or Instagram before placing your order. Our support team can provide real customer images and guidance to help you make an informed choice.

It is the customer’s responsibility to provide accurate car details, colors, and style preferences during the ordering process. Orders are processed exactly as submitted. Claims resulting from incorrect order details will not be supported. If you’re unsure, please contact our customer support for assistance before finalizing your order.

For claims outside the scope of the above terms, return requests may be considered on a case-by-case basis. Approved claims will require the product to be returned to our warehouse. Once inspected and approved, a full refund for the order amount will be issued.

All claims under this guarantee are subject to thorough evaluation. We reserve the right to resolve issues through replacements or fitting advice. If fitting problems cannot be resolved, a full refund will be issued. Claims based on dislike of style or color or incorrect order details will not be honored and will be rejected.